About DOS

The Digital Organisation and Society (DOS) Research Centre is an interdisciplinary group of researchers whose work focuses on developing a critical and insightful understanding of the implications of digital technologies for work, organisations and society and interactions between them.

Our principles are:

  • Inclusivity; bringing together researchers at different stages in their careers and from different departments and disciplines, diverse ethnicity, gender, race and age
  • Impact; focusing on impactful work in terms of organisations, industries and societies to solve real-world problems

Our aims:

  • To facilitate academic research on the role and impact of digital technologies on innovation and entrepreneurship, human resources, marketing, accounting and other business operations
  • To encourage a critical perspective on digital technologies and their impact on organisations and wider society
  • To enable knowledge exchange and foster collaborations within SBM and beyond, including our national and international partners
  • To develop and support a community of researchers within SBM and play a key role within the RHUL ‘Digital’ Catalyst
  • To promote academic/industry engagement to solve real-world problems

Research Clusters

Researchers in the DOS area have a wide range of interests in relation to Digital Organisation and Society, however, these are organised into four broad clusters.

Digital technology, organisation and work

Cluster leads: Dr Yu Zheng and Dr Chris Chan

  • digital communications and connectivity at work
  • new meanings, forms and places of work and collaboration
  • virtual communities and virtual organisation
  • artificial intelligence and algorithmic work
  • digital labour in a platform economy
Digital economy and innovation

Cluster leads: Dr Najmeh Hafezieh and Dr Anabel Gutierrez Mendoza

  • digital public services (e.g. e-government, e-health, e-learning)
  • business and social values of digital platforms
  • open innovation and development (e.g. open data, open science, open education etc.)
  • big data and business intelligence
  • digital innovation for a sustainable economy
Digital inequality, ethics and cyberactivism

Cluster leads: Dr Vera Hoelscher and Dr Rebecca Bolt

  • technocapitalism and neoliberalism in a digital age
  • gender and digital technologies
  • online social movements
  • digital ethics (e.g. privacy, surveillance, net neutrality)
  • social inclusion/exclusion and inequality in digital societies
  • ICT for Development
Cybersecurity, Design and Human Behaviour

Cluster leads: Dr Elizabeth Quaglia

• technology design and human interaction
• security and privacy in the digital society
• design narratives and narratives of security
• user experience and advanced digital technologies
• accountability and ethics in the digital experience

Business Analytics and Big Data

Cluster leads: Dr Yang Yang and Dr Xingyu Huang

• technology design and human interaction
• security and privacy in the digital society
• design narratives and narratives of security
• user experience and advanced digital technologies
• accountability and ethics in the digital experience

AI in Services

Cluster leads: Dr The Khoa Do, Bin and Dr Yuanyuan Lai

• Service robots and intelligent virtual agents
• AI algorithms in online services Human enhancement technology-HET (e.g., cyborgs)
• AI in healthcare
• New generations of AI

DOS working team