Beyond AI Fear: How Students are Finding Joy and Success in the Digital Age

Dr Lucy Gill-Simmen, Vice-Dean for Education & Student Experience, Royal Holloway University of London. She can be contacted by email Lucy.Gill-Simmen@rhul.ac.uk

In a creative ‘studio’ space at our university (Royal Holloway, University of London), something fascinating is happening. Digital Marketing Masters students are crafting brand stories using AI tools, but not in the way you might expect. Rather than replacing human creativity, artificial intelligence is acting as what Vygotsky would call a “mediating tool” – a scaffold that supports students in reaching new creative heights.

The Creative Partnership We Didn’t Expect

Remember when we thought AI might be the end of human creativity? The reality is proving far more interesting. As one of our students recently shared: ‘Working on the Digital Brand Storytelling module has been a great learning experience. Building a brand from scratch with the help of AI allowed us to explore new ways of brand storytelling and think about branding in fresh ways.’

This student’s experience perfectly illustrates what creativity theorist Teresa Amabile describes in her componential theory of creativity. The AI tools aren’t doing the creative work; they’re enhancing what Amabile calls the three critical components of creativity: domain-relevant skills, creativity-relevant processes, and task motivation.

Breaking Down Creative Barriers: More Than Just Digital Tools

Here’s where it gets really interesting. When Mihaly Csikszentmihalyi developed his systems model of creativity, he couldn’t have anticipated AI, but his theory helps explain why our approach is working. The AI tools are effectively expanding what he calls the ‘domain’ of creative possibilities while simultaneously making that domain more accessible.

An industry partner who observed our students’ final presentations noted: ‘I was impressed by the creativity of the students during the workshop, particularly with regard to their innovative business concepts. Presenting is not always natural for people, but it is an essential skill in preparing students for the job market.’

The Science Behind the Success

What’s particularly fascinating is how this aligns with what we know about learning and development. Vygotsky’s Zone of Proximal Development (ZPD) – the gap between what learners can do independently and what they can achieve with support – takes on new meaning in the AI era. The technology creates what we might call a ‘dynamic ZPD,’ constantly adjusting to each student’s developing capabilities.

As another student reflected: ‘The dedication, innovation, and collaboration that went into crafting our brand vision with AI at its core has been truly inspiring. Immense gratitude to my teammates for their remarkable creativity and hard work.’

Why This Matters More Than Ever

In today’s rapidly evolving digital landscape, the ability to collaborate with AI while maintaining human creativity isn’t just nice to have – it’s essential. Drawing on Howard Gardner’s multiple intelligences theory, we’re seeing how AI tools can support different learning styles and creative approaches simultaneously.

Industry professionals are noticing. As one industry partner observed: ‘The presentations and students showcased were impressive. Congratulations on the course! It was practical, forward-thinking, and I imagine it will be very useful in the workforce.’

Five Key Insights from the experience

  1. Enhanced Critical Thinking Students develop more sophisticated evaluation skills when working with AI tools.
  2. Emotional Intelligence Growth Students develop deeper understanding of human emotions and motivations through AI-assisted storytelling.
  3. Collaborative Innovation The studio environment created a community of practice where AI is just another tool in the creative process.
  4. Cultural Awareness AI tools are helping students consider multiple cultural perspectives in their storytelling.
  5. Strategic Thinking Students are developing sophisticated strategies for when and how to use AI effectively.

Looking Forward: The Future of Creative Education

What we’re witnessing isn’t just an interesting teaching experiment – it’s a glimpse into the future of creative education. As Rogers’ diffusion of innovations theory suggests, what seems revolutionary today will become standard practice tomorrow.

The integration of AI in creative education isn’t about replacing human creativity – it’s about expanding what’s possible. By grounding our approach in established learning and creativity theories while embracing new technologies, we’re preparing students not just for the current job market but for a future where human creativity and artificial intelligence work in harmony. The enthusiasm of both students and industry partners suggests we’re on the right track. As we continue to refine this approach, one thing becomes clear: the future of creative education lies not in resistance to AI, but in thoughtful integration that enhances rather than replaces human creativity.

And isn’t that exactly what higher education should be about? Creating spaces where technology and human creativity come together to unlock new possibilities, all while building the skills and confidence students need for their future careers.

Bibliography

Amabile, T. M. (1996). Creativity in Context: Update to the Social Psychology of Creativity. Boulder, CO: Westview Press.

Csikszentmihalyi, M. (1996). Creativity: Flow and the Psychology of Discovery and Invention. HarperCollins.

Gardner, H. (1983). Frames of Mind: The Theory of Multiple Intelligences. New York: Basic Books.

Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). Free Press.

Vygotsky, L. S. (1978). Mind in Society: The Development of Higher Psychological Processes. Cambridge, MA: Harvard University Press.

With thanks to Joe Williams from Joe Wills and Daniel Watts from Bark.London for supporting the project and for their part in this blog post.

Meeting net-zero: zero-sum or win-win for SMEs? A novel approach to marketing a brand’s purpose through immersive digital storytelling

Authors: 

Dr Ling Xiao is a Senior Lecturer in Finance at Royal Holloway University of London. She can be contacted by email ling.xiao@rhul.ac.uk

Dr Lucy Gill-Simmen, Vice-Dean for Education & Student Experience, Royal Holloway University of London. She can be contacted by email Lucy.Gill-Simmen@rhul.ac.uk

Small and medium enterprises (SMEs) play a vital role in the UK economy, comprising over 99% of private businesses and contributing to over 50% of GDP (FSB, 2022). However, many SMEs face barriers to achieving net zero emissions by 2050, including lack of knowledge, funding, and measuring return on investment (BritishChambers, 2022).

Premium snacks company Made for Drink aims to become an SME sustainability leader. They’ve implemented eco-friendly packaging despite 5X production costs and invested £90K into an Exmoor carbon offset program capturing 300 tonnes of CO2 annually. But scaling business growth 10X while maintaining net zero requires massive investments concerning shareholders.

To showcase sustainability efforts transparently, we created an immersive storytelling experience using extended reality technology. This emotionally engages consumers while avoiding allegations of greenwashing plaguing major brands like Google and Amazon.

Our project collected digital assets from Made for Drink’s Exmoor forest site using LiDAR scanning for a WebXR experience with VR capability. It documents founder Dan Featherstone’s sustainability journey through interactive spaces and audio narration.

Exposing consumers to this digital storytelling and surveying their reactions helps identify its effectiveness for spreading awareness and building brand loyalty. Storytelling influences consumer behaviour by stimulating brand identification, allowing emotional value experience, and supporting engagement (Junior et al., 2023).

Immersive technologies strengthen brand-building by communicating sustainability initiatives authentically (Van Laer et al., 2019; Rivera-Pesquera et al., 2021). As SMEs scale, they must showcase net zero efforts clearly without exaggeration. Creative digital storytelling bridges the gap between business growth and environmental commitments for stakeholders.

Our research impacts UK national brands directly and internationally by highlighting novel communication tactics. It enables SMEs to lead business sustainability using transparency. Different audiences have varying needs, so nuanced messaging told simply yet engagingly is key.

SMEs must explain their net zero transitions to investors, employees and customers. Digital storytelling is an exemplary method for creatively addressing the cost versus return challenge in pursuing green business practices. This project offers an avenue for small brands to spearhead the sustainability race.

Visit the recorded WebXR experience here.  The WebXR is VR compatibility. You can access the APK which can be sideloaded onto a Quest 2 here.  Following exposure to the digital immersive storytelling, a survey conducted with consumers helps us identify whether digital immersive storytelling effectively narratively transports and persuades customers of the brand’s net-zero initiatives. We will appreciate if you could complete the survey after you had a go with the WebXR.  

References

Britishchambers.org.uk. 2022. From Now to Net Zero: a practical guidance for SMEs [online] Available at:3https://2018.britishchambers.org.uk/media/get/BoS%20From%20Now%20To%20Net%20Zero%20FINAL.pdf[Accessed 25 Jan 2024]. 

FSB, T., 2022. UK Small Business Statistics. [online] Fsb.org.uk. Available at: <https://www.fsb.org.uk/uk-small-business-statistics.html&gt; [Accessed 25 Jan 2024]. 

Rivera-Pesquera, M., Cacho-Elizondo, S. and Duran-Dergal, R., 2021. Forget-me-not? Using Immersive Technologies in Brand-building Communication Processes: An Exploratory Study in the Mexican Context. Journal of Creative Communications, 16(3), pp.303-313. https://doi.org/10.1177/09732586211036768 

Júnior, J. R. d. O., Limongi, R., Lim, W. M., Eastman, J. K., & Kumar, S. (2023). A story to sell: The influence of storytelling on consumers’ purchasing behavior. Psychology & Marketing, 40, 239–261. https://doi.org/10.1002/mar.21758 

Van Laer, T., Feiereisen, S. and Visconti, L.M., 2019. Storytelling in the digital era: A meta-analysis of relevant moderators of the narrative transportation effect. Journal of Business Research, 96, pp.135-146. https://doi.org/10.1016/j.jbusres.2018.10.053