Beyond AI Fear: How Students are Finding Joy and Success in the Digital Age

Dr Lucy Gill-Simmen, Vice-Dean for Education & Student Experience, Royal Holloway University of London. She can be contacted by email Lucy.Gill-Simmen@rhul.ac.uk

In a creative ‘studio’ space at our university (Royal Holloway, University of London), something fascinating is happening. Digital Marketing Masters students are crafting brand stories using AI tools, but not in the way you might expect. Rather than replacing human creativity, artificial intelligence is acting as what Vygotsky would call a “mediating tool” – a scaffold that supports students in reaching new creative heights.

The Creative Partnership We Didn’t Expect

Remember when we thought AI might be the end of human creativity? The reality is proving far more interesting. As one of our students recently shared: ‘Working on the Digital Brand Storytelling module has been a great learning experience. Building a brand from scratch with the help of AI allowed us to explore new ways of brand storytelling and think about branding in fresh ways.’

This student’s experience perfectly illustrates what creativity theorist Teresa Amabile describes in her componential theory of creativity. The AI tools aren’t doing the creative work; they’re enhancing what Amabile calls the three critical components of creativity: domain-relevant skills, creativity-relevant processes, and task motivation.

Breaking Down Creative Barriers: More Than Just Digital Tools

Here’s where it gets really interesting. When Mihaly Csikszentmihalyi developed his systems model of creativity, he couldn’t have anticipated AI, but his theory helps explain why our approach is working. The AI tools are effectively expanding what he calls the ‘domain’ of creative possibilities while simultaneously making that domain more accessible.

An industry partner who observed our students’ final presentations noted: ‘I was impressed by the creativity of the students during the workshop, particularly with regard to their innovative business concepts. Presenting is not always natural for people, but it is an essential skill in preparing students for the job market.’

The Science Behind the Success

What’s particularly fascinating is how this aligns with what we know about learning and development. Vygotsky’s Zone of Proximal Development (ZPD) – the gap between what learners can do independently and what they can achieve with support – takes on new meaning in the AI era. The technology creates what we might call a ‘dynamic ZPD,’ constantly adjusting to each student’s developing capabilities.

As another student reflected: ‘The dedication, innovation, and collaboration that went into crafting our brand vision with AI at its core has been truly inspiring. Immense gratitude to my teammates for their remarkable creativity and hard work.’

Why This Matters More Than Ever

In today’s rapidly evolving digital landscape, the ability to collaborate with AI while maintaining human creativity isn’t just nice to have – it’s essential. Drawing on Howard Gardner’s multiple intelligences theory, we’re seeing how AI tools can support different learning styles and creative approaches simultaneously.

Industry professionals are noticing. As one industry partner observed: ‘The presentations and students showcased were impressive. Congratulations on the course! It was practical, forward-thinking, and I imagine it will be very useful in the workforce.’

Five Key Insights from the experience

  1. Enhanced Critical Thinking Students develop more sophisticated evaluation skills when working with AI tools.
  2. Emotional Intelligence Growth Students develop deeper understanding of human emotions and motivations through AI-assisted storytelling.
  3. Collaborative Innovation The studio environment created a community of practice where AI is just another tool in the creative process.
  4. Cultural Awareness AI tools are helping students consider multiple cultural perspectives in their storytelling.
  5. Strategic Thinking Students are developing sophisticated strategies for when and how to use AI effectively.

Looking Forward: The Future of Creative Education

What we’re witnessing isn’t just an interesting teaching experiment – it’s a glimpse into the future of creative education. As Rogers’ diffusion of innovations theory suggests, what seems revolutionary today will become standard practice tomorrow.

The integration of AI in creative education isn’t about replacing human creativity – it’s about expanding what’s possible. By grounding our approach in established learning and creativity theories while embracing new technologies, we’re preparing students not just for the current job market but for a future where human creativity and artificial intelligence work in harmony. The enthusiasm of both students and industry partners suggests we’re on the right track. As we continue to refine this approach, one thing becomes clear: the future of creative education lies not in resistance to AI, but in thoughtful integration that enhances rather than replaces human creativity.

And isn’t that exactly what higher education should be about? Creating spaces where technology and human creativity come together to unlock new possibilities, all while building the skills and confidence students need for their future careers.

Bibliography

Amabile, T. M. (1996). Creativity in Context: Update to the Social Psychology of Creativity. Boulder, CO: Westview Press.

Csikszentmihalyi, M. (1996). Creativity: Flow and the Psychology of Discovery and Invention. HarperCollins.

Gardner, H. (1983). Frames of Mind: The Theory of Multiple Intelligences. New York: Basic Books.

Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). Free Press.

Vygotsky, L. S. (1978). Mind in Society: The Development of Higher Psychological Processes. Cambridge, MA: Harvard University Press.

With thanks to Joe Williams from Joe Wills and Daniel Watts from Bark.London for supporting the project and for their part in this blog post.

Meeting net-zero: zero-sum or win-win for SMEs? A novel approach to marketing a brand’s purpose through immersive digital storytelling

Authors: 

Dr Ling Xiao is a Senior Lecturer in Finance at Royal Holloway University of London. She can be contacted by email ling.xiao@rhul.ac.uk

Dr Lucy Gill-Simmen, Vice-Dean for Education & Student Experience, Royal Holloway University of London. She can be contacted by email Lucy.Gill-Simmen@rhul.ac.uk

Small and medium enterprises (SMEs) play a vital role in the UK economy, comprising over 99% of private businesses and contributing to over 50% of GDP (FSB, 2022). However, many SMEs face barriers to achieving net zero emissions by 2050, including lack of knowledge, funding, and measuring return on investment (BritishChambers, 2022).

Premium snacks company Made for Drink aims to become an SME sustainability leader. They’ve implemented eco-friendly packaging despite 5X production costs and invested £90K into an Exmoor carbon offset program capturing 300 tonnes of CO2 annually. But scaling business growth 10X while maintaining net zero requires massive investments concerning shareholders.

To showcase sustainability efforts transparently, we created an immersive storytelling experience using extended reality technology. This emotionally engages consumers while avoiding allegations of greenwashing plaguing major brands like Google and Amazon.

Our project collected digital assets from Made for Drink’s Exmoor forest site using LiDAR scanning for a WebXR experience with VR capability. It documents founder Dan Featherstone’s sustainability journey through interactive spaces and audio narration.

Exposing consumers to this digital storytelling and surveying their reactions helps identify its effectiveness for spreading awareness and building brand loyalty. Storytelling influences consumer behaviour by stimulating brand identification, allowing emotional value experience, and supporting engagement (Junior et al., 2023).

Immersive technologies strengthen brand-building by communicating sustainability initiatives authentically (Van Laer et al., 2019; Rivera-Pesquera et al., 2021). As SMEs scale, they must showcase net zero efforts clearly without exaggeration. Creative digital storytelling bridges the gap between business growth and environmental commitments for stakeholders.

Our research impacts UK national brands directly and internationally by highlighting novel communication tactics. It enables SMEs to lead business sustainability using transparency. Different audiences have varying needs, so nuanced messaging told simply yet engagingly is key.

SMEs must explain their net zero transitions to investors, employees and customers. Digital storytelling is an exemplary method for creatively addressing the cost versus return challenge in pursuing green business practices. This project offers an avenue for small brands to spearhead the sustainability race.

Visit the recorded WebXR experience here.  The WebXR is VR compatibility. You can access the APK which can be sideloaded onto a Quest 2 here.  Following exposure to the digital immersive storytelling, a survey conducted with consumers helps us identify whether digital immersive storytelling effectively narratively transports and persuades customers of the brand’s net-zero initiatives. We will appreciate if you could complete the survey after you had a go with the WebXR.  

References

Britishchambers.org.uk. 2022. From Now to Net Zero: a practical guidance for SMEs [online] Available at:3https://2018.britishchambers.org.uk/media/get/BoS%20From%20Now%20To%20Net%20Zero%20FINAL.pdf[Accessed 25 Jan 2024]. 

FSB, T., 2022. UK Small Business Statistics. [online] Fsb.org.uk. Available at: <https://www.fsb.org.uk/uk-small-business-statistics.html&gt; [Accessed 25 Jan 2024]. 

Rivera-Pesquera, M., Cacho-Elizondo, S. and Duran-Dergal, R., 2021. Forget-me-not? Using Immersive Technologies in Brand-building Communication Processes: An Exploratory Study in the Mexican Context. Journal of Creative Communications, 16(3), pp.303-313. https://doi.org/10.1177/09732586211036768 

Júnior, J. R. d. O., Limongi, R., Lim, W. M., Eastman, J. K., & Kumar, S. (2023). A story to sell: The influence of storytelling on consumers’ purchasing behavior. Psychology & Marketing, 40, 239–261. https://doi.org/10.1002/mar.21758 

Van Laer, T., Feiereisen, S. and Visconti, L.M., 2019. Storytelling in the digital era: A meta-analysis of relevant moderators of the narrative transportation effect. Journal of Business Research, 96, pp.135-146. https://doi.org/10.1016/j.jbusres.2018.10.053  

IoT in Agriculture: Trust Matters

*This is the second in a series of blog posts published as part of the author’s ongoing research.

Cevdet Bulut | PhD Candidate | School of Business Management, Royal Holloway, University of London

The captain’s announcement comes shortly before the take-off of the flight. Etna – Europe’s most active volcano – erupts for 147th time on this afternoon of 21st May 2023, causing a major disruption to air traffic as dozens of flights to Catania airport are affected. “This isn’t a great start to my field trip,” I am thinking to myself as my flight is now being diverted from Catania to Palermo airport.

After having spent most of the night at the Palermo airport, I finally manage to arrive in Niscemi where the case company is based. I am received by Giusielisa Lo Presti, a project manager at Smartisland, who works with local farmers in Sicily to understand their needs and assist in implementation of Daiki, company’s flagship product for smart agriculture. “The volcano is not a curse but a blessing for us,” says Giusielisa, smiling. “Volcanic ash is a kind of fertiliser that is rich in minerals and provides unique conditions for growing orchard and vegetables with a special taste and [purple] colour,” she explains, pulling up some images of purple cauliflower as an example of the vegetables grown by farmers on the slopes of Etna.

Interviewing Maria Luisa Cinquerrui, Founder and CEO

Named after a Japanese word meaning “Light”, Daiki is entirely designed by Maria Luisa Cinquerrui, an engineering graduate and founder of the company. “The idea that I had while I studied at university. I had previously worked on the family farm and I was aware of the problems my father faced with cultivation. Initially, I wanted to help my father, but then I realised that my product could help all farmers,” Maria Luisa reveals how she came up with the idea to start an IoT business.

Founded in 2016, Smartisland provides solutions to local farmers to monitor and support growth of plants. “The business is still developing today, but we have already made a profit,” Maria says, pointing out the challenges of being successful in the male-dominated STEM world. “Prototyping, building the technology, and finding the right people to work with,” she says, were the most difficult aspects when she started the company.

Irrigation was the first use case implemented. “Water scarcity is a problem in Sicily, which is why Maria Luisa created Daiki; she thought that someone needed to do something for the future of this land. It’s an easy concept, but a strong idea that can change the world,” Giusielisa explains. Today, the product can be configured for use in both indoor and outdoor conditions for various use cases from irrigation to monitoring of diseases and pest detection for orchards, vegetables and crops like corn, wheat and maize.

The company’s primary target customers are small and medium-sized farms, most of which are family-run businesses. What about the skills of farmers? “Yeah, maybe the person who owns the farms, but the one who is investing and really managing everything is the son or daughter. So what’s in the reading it’s different from reality,” Gaetana Galesi replies, an international relations manager at Smartisland. They invite me to join the team for a visit to a production facility located in Vittoria, a neighbouring town.

Emilio, a customer of Smartisland explains how to access and manage Daiki

We are welcomed by Emilio, the owner of the facility consisting of eight greenhouses where tomatoes and peppers are produced year-round in a protected environment. He has been one of the first customers of Smartisland. “You can check your farm from a distance,” he says, who been using Daiki to automate irrigation, as well as to monitor and forecast the amount of water and fertiliser to apply. “They typically collect 35% or more yield. And, water saving of 40%. Even, the quality of tomatoes better,” Giovanni Chiolo, COO of Smartisland, explains the impact the Daiki brings.

Giovanni Chiolo explains the process of fertigation

Soon after, Emilio has to leave but we continue our visit without him. “If you noticed, the owner left us alone on his farm, this is because he trusts us. This is a kind of relationship that we have built with him and other customers. So, we are different from multinationals,” says Giusielisa, underlining the importance of trust for their customers.

The Daiki web interface is showing the captured environmental values of the site visited

The company follows a simple yet effective marketing strategy: word-of-mouth. “Farmers promote our product, Daiki, because they find it beneficial that it has helped them. Therefore, they talk to other farmers and promote it to them,” says Gaetana. So-called “Smart Labs” concept developed by the company plays an important role in this strategy. “These are small artificial farms, where you can test Daiki,” she explains. The company runs a number of these facilities, working with elementary and middle schools to spread the word and promote smart agriculture.

Farmers who are willing to start investing in smart agriculture in Italy are financially supported by the government with a voucher program. “The Italian government is an active participant in this ecosystem with many actors, and we are part of a network with a focus on agricultural development. They are helping us to find matching opportunities,” Giusielisa highlights the role of the government.

Leading a small team of seven from humble offices in Niscemi and a niche client base, Maria Luisa sees greater potential. “Revolution is big for agriculture, and the farmers are ready for it. In recent years, they have been more open to digitalisation.”

What is next for Smartisland? “Complete the supply chain,” she says indicating that she wants to tackle the farm-to-fork use case and open international markets for local farmers.

Smartisland team – Gaetana Galesi, Maria Luisa Cinquerrui and Giusielisa Lo Presti

About

This is a series of blogs curated by PhD candidate Cevdet Bulut, who is investigating the adoption of IoT in agriculture. In this series, the author shares a limited version of his field notes and highlights from multiple case studies in a news story format as part of his current research study. The scope of the case studies is to uncover what factors (socio-economic, cultural, technical, etc.) affect the adoption of IoT and to gain experience from the field that can guide the design of viable IoT-based business models for the sector. A new blog will be published on each case study with the participant’s permission.

Blogs in this series:

IoT in Agriculture: Why Technology Is Not Enough for Success

*This is the first in a series of blog posts published as part of the author’s ongoing research.

Cevdet Bulut | PhD Candidate | School of Business Management, Royal Holloway, University of London

In a hilly village of Banoštor, only about a half-hour drive away from Novi Sad, I stand on the top of the hill surrounded by a 70-hectare vineyard, overlooking the waters of the Danube River.

“Soon, in about 15 days, the grapevine will bloom. It is a very smart plant. It usually does not come to maturity because, for example, last week we had very cold weather,” says Nemanja Mišić, an agronomist and research assistant at DunavNET. “I work with end users in the field for hardware installation, but it’s my own wish to be there, because it’s easier for me to understand the whole process,” he says, highlighting the importance of being close to the end users.

On my second day of research trip with the company, I am offered to join Nemanja for a field trip to Fruškogorski Vinogradi, a vineyard situated on the slopes of the Fruška Gora Mountain, the only mountain in Vojvodina region. I was eager to observe the interaction with farmers and talk to them, as well as to see an IoT-enabled weather station in action.

The agroNet web interface is showing the stations visited during the field trip.

Fruškogorski Vinogradi is one of vineyards included in the pilot project funded by the Association of Producers of Grapevine and Wines in Fruška Gora. A total of 17+ weather stations have been installed by DunavNET to cover multiple vineyards, so that every member of the association would have access to agroNET for the shared data and insights.

We decide to leave the car and walk uphill on this beautiful April day. After a ten-minute walk, we arrive at one of two weather stations installed to cover the vineyard. This expensive piece of hardware, costing about 1000 euros, is used by the company to capture temperature, humidity, and precipitation in order to calculate the water deficit and air respiration. “This weather station has been here since the beginning of the project, which is now three and a half years, and has worked fine until today,” Nemanja says, reaffirming its stability and resistance to adverse weather conditions. When it comes to energy consumption, it doesn’t seem to be an issue thanks to the use of solar panels, according to him. “They usually say five to ten years, but it depends on the size of the solar panel attached to the weather station. The bigger panels can last longer because they charge better.”

Nemanja inspects the weather station

agroNET detects a malfunction with this station, which sends abnormal values for temperature measurements. After some inspection and discussion over the phone with colleagues at the office, Nemanja comes to the conclusion that the capacitor is the source of the issue. “It is not the first time that we have had this problem, and it is not the first time that we have been able to solve it with a capacitor. It is not a big job, but it does take time; I mean, you need to come here.” As an active observer, I assisted Nemanja in dismantling it and taking it to the office to be replaced and activated.

Soon after, we are joined by Ivan, the vineyard manager. “This is an old wine region. In this village [Banoštor] every house makes wine,” says Ivan, who lives in a nearby village and has been managing this vineyard for 13 years. At its peak during harvesting season, Ivan manages a team of over fifty employees in addition to other seasonal workers, spending most of his time managing and organising the daily operations.

Ivan uses agroNET to monitor and read reports on daily basis using his mobile. The app he finds “Very easy, with no problem,” and he likes to use it mostly to read information about the expected “amount of rain” for his decision making on when to spray. “In agriculture, it’s very important when you spray your pesticides. Because it’s important that rain doesn’t fall after washing the pesticides away from the leaves, and sometimes it’s very important to know how much rain actually has fallen,” Nemanja elaborates. However, spraying must be managed manually. Ivan touches upon the lack of automation for spraying but does not yet see the use of drones for spraying pesticides as a viable option. “Not enough amount of water drone can handle, because one hectare needs 600 to 1000 litres and the drone cannot carry that much water,” Ivan explains.

Interviewing Ivan, the vineyard manager

Ivan nods and expresses his appreciation of the service he receives but points out one issue due to the terrain conditions of the vineyard. “More complicated weather station necessary for these vineyards. Here, we may need more stations to cover all of this. There is a big difference. This vineyard is different from the down vineyard; the microclimate is different,” he says.

We skip the second and go directly to the third station which is installed to monitor insects. This device, consisting of an insect trap and a camera, sends a picture every day. Ivan checks the agroNET app every morning to track the number of insects and decides when to apply pesticides. He says that it is helping, but only for one type of insect. In vineyards, they have two or three different types, depending on the year.

“Agriculture is really complex, and every year brings something new and different. With globalisation, there are new insects, new diseases, and other big problems…”

A total of three stations for weather and insect monitoring have been provided to Ivan to support him in making data-driven decisions. “This is just a tool to help farmers make decisions on time according to the data. This cannot solve all their problems, but it can help them to better manage,” Nemanja explains. Ivan certainly sees value in the product, but he underlines the associated cost as a barrier, saying, “In Serbia, the biggest problem is paying.”

“The financial part is a barrier, definitely,” says Spasenija Gajinov, a product manager at dunavNET. She expects the government to act and provide subsidies to farmers and thinks that would accelerate the adoption of IoT. But it’s not yet in their agenda, Nemanja says, “For tractors and machinery. Last year, I think it was solar panels or something similar. So, it is likely that it will come to the digital technologist.”

The agroNET web interface is showing an image of insects captured by the station

DunavNET, the case company, was started in 2005 as a software consultancy by Srdjan Krčo, the founder and CEO of the company. After spending several years working in Ireland, he decided to return to Serbia in 2012 to fully engage with his company and to start an IoT business.

Novi Sad, where the company is based today, is the biggest city in the Vojvodina region – the agricultural heart of Serbia. “This whole area here, if you notice from coming from Belgrade airport, very flat apart from that one mountain [Fruška Gora Mountain] that you kind of cross. The primary domain sector was, and today one top three sectors, is agriculture,“ says Srdjan, the grandchild of farmers who himself spent quite a few years in the field.

DunavNET provides IoT-based solutions for many business domains, including agriculture. Today, they offer a number of IoT solutions for many sub-sectors, including livestock, orchard, vegetables, and arable crops, for various use cases such as weather monitoring, irrigation, and pest detection, using one single platform. “From the very beginning, we tried to build a holistic platform, something that would allow farmers to collect all their data into one place, whether it’s a tractor or weather station, and then build modules on top of that, that would give them recommendations, insights on specific operations, so that they can manage everything in one place. That was the approach,” Srdjan says about the company’s product strategy.

Srdjan Krčo, Founder and CEO

Srdjan believes that the IoT and ML/AI have the capability today to generate at least the same, if not better, insights, wisdom, and knowledge in agriculture that his grandparents had.

“Eventually, that is something that’s already done. So, whether it is just IoT, or machine learning, there is now a blurred line between these technologies, but we have in our system today.. If you can record temperature, humidity, precipitation, when the vegetation started etc. then you can predict diseases. And, with the support of these digital technologies, you can do it in a more efficient automatic manner, supporting you in-house or external agronomists and making their decision taking process more efficient.”

IoT is core to the company’s products but complementary to the services provided by the company. Consultancy makes a major part of their daily business. Domain knowledge is the key to success, according to Srdjan. “The good thing about IoT is that it can be applied or is being applied in different sectors. The difficult part is the same, because if you want to create an IoT solution for agriculture, .. you have to know that domain. Having an IoT platform is not sufficient, you have to provide solutions that the end users can avail of straight out of the box.”

Partners play a crucial role in service delivery. The company maintains a network of partners, ranging from hardware providers, system integrators, and telecom operators to local consultants, who can provide “a connection between us and the farmers,” Srdjan says. “We offer complete turnkey solutions, and we wouldn’t be able to do that without partners. It’s much easier if you work with someone for a longer period of time,” he explains. “We created our ecosystem,” Spasenija adds. “agroNET has been created in collaboration with researchers from universities, agronomists, and other agricultural consultants who have been in the business for twenty years,” she says. “People who are part of agricultural production with their knowledge and expertise. We use and digitise their knowledge on our platform.”

What about the technology? “It’s maturing,” Srdjan says. “For many of the scenarios, the technology as it is today is already there and solves the needs of the farmers (e.g., weather stations, various sensors, etc.) Of course, as the technology evolves, the requirements evolve as well – it’s a kind of push-pull process. Soon, we will see much more ML/AI-based solutions in the field, robots, etc.” Petar Knežević, who works as a software architect at DunavNET, confirms the same, adding, “Connectivity, battery and sensors are self-sufficient. In the last ten years I have witnessed the evolution of these devices and batteries.”

Spasenija is presenting the latest sensor technology

Today, the company exports its products and expertise to a number of countries in Europe, Canada, and the Middle East. “We were always among the first ones to do something in the digital agriculture sector in the region,” Srdjan says proudly. Nevertheless, he says the business of agriculture is “yet to become fully profitable.” “It takes time to earn trust of farmers and for the cost of technology to drop to acceptable levels. Anyhow, since COVID, we are seeing an increased pace of traction, and the engagement with farmers more focused on deployment than explanation of what benefits such solution can bring.”

Agriculture is a tough sector which “needs a lot of time and patience” in comparison to other domains such as smart cities, according to Spasenija. The sales cycle is typically quite long, but they think it will shorten in the near future. The company is already seeing some real interest. “It’s only last year and now this year, and there is that we see an increased number of commercial customers,” Srdjan says.

The team is convinced that the trend is upward, and the future is bright for smart agriculture. “I suppose, from year to year, we will have improved solutions, better devices, and more clients,” Spasenija concludes.

About

This is a series of blogs curated by PhD candidate Cevdet Bulut, who is investigating the adoption of IoT in agriculture. In this series, the author shares a limited version of his field notes and highlights from multiple case studies in a news story format as part of his current research study. The scope of the case studies is to uncover what factors (socio-economic, cultural, technical, etc.) affect the adoption of IoT and to gain experience from the field that can guide the design of viable IoT-based business models for the sector. A new blog will be published on each case study with the participant’s permission.

Blogs in this series: